Customer support
Find your answers here
We’ve gathered the most frequently asked questions to help you plan your event with peace of mind.
If you don’t find what you’re looking for here, don’t hesitate to contact us — we’ll be happy to help you make your special day come true.
Do you have an in-house catering service?
We provide the venue only and do not handle food services directly, but we’re happy to recommend some trusted catering partners you can contact. If you prefer, you’re also welcome to manage this part of the event on your own.
Is it possible to organize a small, intimate event at your venue?
Absolutely yes. We don’t require a minimum number of guests to host an event. The maximum capacity, however, is 100 people.
What happens if it rains or gets cold?
No problem! We have a heated marquee decorated with a ceiling of twinkling lights and branches of chestnut and willow, comfortably accommodating 80–100 seated guests. This way, you can host your event in any season — even in autumn or winter — without any worries.
Are there any time restrictions?
Yes, events must end by midnight.
The venue already has a sound system: after 10:00 PM, please keep the volume low to respect the natural peace.
Do you provide seating for all guests?
We provide tables, country-chic wooden benches, and chairs for about 70–80 guests.
If additional seating is needed, we can connect you with trusted suppliers for rentals.
Is there parking available?
Yes, Aura Garden has a private and convenient parking area just a few steps from the entrance.
Are pets allowed?
Yes, pets are welcome. We only ask that they be kept on a leash and remain under their owners’ responsibility.
Can we bring our own decorations?
Of course! You can personalize the spaces with your own decorations, flowers, or chosen details, or rely on one of our trusted suppliers for the setup.